Frequently Asked Questions

Where in Australia is EP based?

EP has lived and worked for many years in Melbourne but she has recently moved to her dream state: Tasmania.
All the artworks are shipped from her studio in Launceston.

Does EP do commissions? How do I order a specific commission?

Yes, EP does commissions. Refer to the  form on the page dedicated to commissions

https://eleonorapulcinifineart.com/commissions/

What are the available sizes for commissions?

Custom dimensions are welcome, as canvases can be ordered at any size for specific large walls. If you would like to learn more about commissioning new art:
https://eleonorapulcinifineart.com/commissions/
No prints being made from any commissions.

How long does it take for my order to be ready?

It depends on the artwork you order:

For dry oil paintings allow ten days to dispatch.
For finished but wet oil paintings allow up to three months to dispatch.
For any commissions from start to finish allow up to six months to dispatch.
For hand embellished prints allow up to three weeks to dispatch.
For framed prints allow up to two weeks to be dispatched.
For any of the above orders you will be regularly updated.

Why does EP originals take so long to dry?

EP paintings are really textured. EP applies oil paint on canvas using her fingers and pallet knifes.
Oil paintings dry for oxidation which is a very slow and delicate process.

Does EP sell prints of her artwork?

Yes, EP sells two different types of prints.

One set of prints is hand embellished with paint and printed on premium fine art quality canvas stretched and ready to hang. Only a limited number of 8 prints is issued on selected original artworks (not on commissions).

The second set of prints on are archival paper with optional custom (glass) timber frame. Only a limited number of 24  prints . Each authentic print comes with a certificate of authenticity and with allocated number.

What is an hand embellished canvas print?

Each hand embellished canvas print is the closest and most affordable option to own one of the EP originals.
Each print is unique, as each print has hand painted details and textures added personally by EP.

Where are all the prints manufactured?

All EP prints are currently produced by expert art manufacturer in Melbourne using fine art materials. All materials are Australia made to support local business.

http://www.colourfactory.com.au

How much does shipping cost?

Shipping cost within Australia for original paintings is included in the price.
For international shipping please provide me with your postcode and country and I will give you a quote.
Shipping cost for prints within Australia varies between $100 to $300.
With each purchase of either a print or an original you get a complimentary custom made art crate which you can keep to safely transport your artwork in the future.
My shipping crates and courier bookings are made by Rebul Packaging
http://www.rebul.com.au

How all the artworks get shipped to the customer?

All EP artwork is professionally packaged using custom made high quality protection art crates. All artwork is shipped by a professional art shippers and all shipments are covered by EP transit insurance and are easy to track. EP ships worldwide.